Hampton Inn & Suites Dallas East

I loved my room. However there was no delightful view. Besides the view, it was such a joy being right in the heart of Downtown Dallas. At first I was skeptical about this hotel. I changed my mind after I walked in the lobby. The lobby is a huge lounge with comfortable chairs for guests to sit and enjoy the scenery. I stayed for 3 nights and encountered several different front desk attendants. Each attendant greeted me with a pleasant smile. You know the kind that makes you feel like you belong there. I felt like I was home. The person who checked me in spoke clearly providing information needed to help me with my stay. Breakfast served every morning with coffee. Great coffee too. I enjoyed sitting by a window and people watch while sipping the perfect cup of coffee. Actually I had two cups per day. Very good coffee. Price point was great as well.

I was so impressed, I will definitely be staying again. Jerry was so helpful. I arrived a little early and he immediately had house keeping get my room ready, so I was able to check in on time. He was so friendly. I also met the head of the house keeping department and she was also so friendly. My room was immaculate, and clean. It was also very spacious. I didn't mind paying 5 bucks for parking seems, the parking lot is gated. The breakfast was delicious and fresh. They serve coffee 24/7 so I didn't have to make my own, just went down to the lobby. Checkout was fast and the lady was also so friendly, I felt welcomed. I don't understand some of the bad reviews, I experienced none of their problems, makes me wonder who was the bad actor. Hampton Inn you have my business in the future.

Everything about this hotel was great for the price. Its located near the highway with easy access to lots of stores and restaurants. The parking lot was lit brightly at night. Everything was clean and up to code and the staff were nice and friendly. I would definitely stay here again.

Stayed here for a weekend at the Dallas stair fair. Ubering there on a Saturday morning was ~$12, and ubered back at night for about the same price. LOVE how cheap and convenient it was to do all that vs driving to the fair and paying for parking and then driving home (we from out of town!) Hotel was decent, not the fanciest rooms, but overall was good for a 2* hotel. I enjoyed the complimentary breakfast too—especially the waffle batter (vanilla and s’mores flavor offered). The women work hard putting out food during the morning! The staff at the front desk were really nice and hospitable and overall offered great customer service. I parked in the front of the building which was nicely lit and I had zero issues with safety! The cleaning ladies were nice and kind too :)

We definitely enjoyed our stay here! Thank you La Tonya for everything, from the greetings to the recommendations. Your professionalism and friendliness make you a valuable asset to the team at Hampton Inn! We appreciate you! Merry Christmas and Happy Holidays!

Latonya at the desk was an incredibly hospitable person. She Is probably the warmest and best hotel Clerk we have ever met, & made it an awesome experience!

Wonderful staff! Checked on our needs ( towels, etc) Full hot breakfast. Indoor pool and exercise equipment. Something for everyone.

This was a last minute booking with this hotel. The price had doubled due to State Fair and Cotton Bowl game. I was pleasantly surprised and so so impressed. Walking in, everything was immaculate. The desk clerk was so kind and professional. We had a two night stay. Great breakfast, convenient to everthing(shopping, eating, activities, etc..) We had the king suite,not a speck of dust,spot or wrinkle. Clean,clean,clean ! The lobby,dining area,hallways,room,parking lot, everything was clean,spotless !!! 10 out of 10 for me.....and I'm picky